Why Can’t I Open My Growler?
If you have used a CO2 Injector with your DrinkFresh system, you may have added so much pressure that it becomes difficult to remove the lid. Simply press the needle in the center of the valve to relieve the excess pressure. After a second or two, the lid should open easily. If you have replaced the cap portion of the lid improperly, it may not be locking on the lower lid portion. Turn it CLOCKWISE until you feel it click into place, and then proceed to remove the lid. If this does not work, try popping the cap off and reattaching it again, listening closely for the click that means it has connected to the lid.